Telehealth consent

Telehealth Consent

Read this general information before using a Medcare telehealth visit. This page is not a substitute for a consent workflow used when a real clinical service is connected.

What telehealth means

Telehealth uses video and electronic communications to connect you with a provider. A provider may ask questions, review information, and offer care recommendations within the limits of a remote visit.

Benefits and limitations

Telehealth may reduce travel and make a care conversation easier. It may not allow a physical examination, testing, or complete assessment.

Privacy and technology

Use a private location and a device with a working camera, microphone, and internet connection. Review the Privacy Policy and HIPAA notice.

Your choice

You may ask questions, decline telehealth, or seek in-person care. No prescription, diagnosis, or treatment is guaranteed.

Care, on your terms

Questions about these terms?

For general questions, contact Medcare. If this may be an emergency, call 911 or go to the nearest emergency department.