Tell us what you need
Choose a membership, review details, and share basic information securely.
Telehealth, with a human voice
See a Licensed Provider by Video, From Home.
Connect with a real human provider — not a chatbot, not text-only — for everyday health concerns from wherever you are.
A provider must assess your symptoms and may recommend in-person or emergency care. Medcare does not guarantee prescriptions, antibiotics, diagnoses, or treatment.
Real provider video visit · secure connection
A shorter path to care
Care that starts with a conversation.
No endless searching. Start online, share what is going on, and meet with a real provider by video Monday through Friday, 9:00 AM-6:00 PM Eastern Time.
Meet your provider
Join a live video visit. Your provider listens, asks questions, and decides what is medically appropriate.
Keep moving forward
Review next steps, follow-up guidance, and any clinically appropriate recommendations.
Human, by design
Technology should get you to the right person — not replace one.
Your care conversation happens with a licensed provider when a live visit is available. They use clinical judgment, not a scripted promise.
✓Real human video visits
✓Clear next steps, even when we are not the right fit
✓No chatbot diagnosis or text-only substitute
What a provider may do
Ask about symptoms, review relevant history, offer education, recommend next steps, and decide whether a prescription or treatment is clinically appropriate. There are no guarantees.
Straightforward membership
Choose the amount of care you expect to use.
Plans are billed monthly. Unused visits expire at the end of each billing month and do not roll over. Extra visits are $20.
Individual
One person, less friction.
$29/month
One live video visit per billing month.
- For one member
- Live video visit Monday through Friday, 9:00 AM-6:00 PM Eastern Time
- Monthly refill; unused visits expire at the end of each billing month and do not roll over
Family
Shared care for your household.
$49/month
Unlimited household members and four shared live video visits per billing month.
- Unlimited household members
- Four shared live video visits per billing month
- Monthly refill; unused visits expire at the end of each billing month and do not roll over
Extra live video visits are $20 each when available. A membership does not guarantee a diagnosis, prescription, antibiotics, or any specific treatment.
Membership rhythm
Refill monthly. Keep it simple.
Your included visit allowance resets each billing month. We do not bank visits by default, so you can choose a plan around the care you expect to use.
Your plan renews
Membership bills monthly according to your selected plan and current membership terms.
Your visits refresh
Individual gets one visit; Family gets four shared visits. Unused visits expire at the end of each billing month and do not roll over.
Need another visit?
Extra live video visits may be available for $20 each. Availability and clinical appropriateness still apply.
Everyday care topics
A starting point for the ordinary stuff.
Our providers may be able to help with common, non-emergency concerns. What we can address depends on your symptoms, history, location, and clinical assessment.
Cold & flu symptomsCongestion, cough, sore throat
AllergiesSeasonal symptoms and irritation
Skin concernsRashes and minor irritation
Digestive concernsCommon, non-emergency symptoms
Minor achesEveryday pain questions
Sleep & stressGeneral support and next steps
Women’s healthSelected routine concerns
Referrals & guidanceWhen another setting is better
Clinical judgment comes first
About prescriptions and treatment.
A provider may prescribe medication or recommend treatment when, after an evaluation, they decide it is clinically appropriate and permitted where you are located.
Medcare does not guarantee prescriptions, antibiotics, controlled substances, a particular diagnosis, or a particular treatment. Some concerns require an exam, testing, an in-person clinician, or emergency care.
Emergency care is different.
If you may be having a medical emergency, call 911 or go to the nearest emergency department. Do not wait for a telehealth appointment.
If you may be having a medical emergency, call 911 or go to the nearest emergency department. Do not wait for a telehealth appointment.
For the people you care about
One family plan. Four shared visits.
Keep household care in one place with unlimited household members and four shared live video visits per billing month.
See family plan detailsFamily plan · $49/month
Members can use shared visits Monday through Friday, 9:00 AM-6:00 PM Eastern Time when available. Extra visits are $20 each. Unused visits expire at the end of each billing month and do not roll over.
Questions, answered plainly
Good to know before you start.
We want the boundaries to be as clear as the benefits.
Will I see a real provider?
That is the goal Monday through Friday, 9:00 AM-6:00 PM Eastern Time: a live video visit with a real human provider when a provider is available and your request is appropriate for telehealth. Medcare is not a chatbot and is not text-only care.
Will I get a prescription?
Not necessarily. A provider decides whether medication, antibiotics, a diagnosis, or another treatment is clinically appropriate. No prescription, diagnosis, or treatment is guaranteed.
What happens in an emergency?
Telehealth is not emergency care. Call 911 or go to the nearest emergency department for severe or life-threatening symptoms. See our medical emergency disclaimer for more.
Do visits roll over?
No. Included visits refresh each billing month and unused visits expire at the end of each billing month and do not roll over.
Care, on your terms
Ready for a more human way to get care?
Start with a plan that fits your life. A clinician decides what care is appropriate for you — no prescription or treatment is guaranteed.