If you are experiencing side effects from a medication, a video visit is often the fastest way to get guidance. You do not need to wait for an in-person appointment to discuss whether a change is needed.

What to tell your provider

  • Which medication and dosage you are taking
  • When you started taking it
  • When the side effects started
  • How severe they are
  • Whether they are getting better, worse, or staying the same
  • Anything you have tried to manage them

What your provider might do

Depending on the side effects, your provider may adjust the dosage, switch to a different medication, recommend over-the-counter relief, or ask you to stop the medication. They may also order laboratory tests to check for underlying issues.

When side effects are an emergency

Some side effects need immediate attention. Call 911 or go to the nearest emergency department if you experience:

  • Difficulty breathing or swallowing
  • Swelling of the face, lips, or throat
  • Severe dizziness or fainting
  • Chest pain
  • Severe skin reactions like blistering or peeling
Do not stop a prescription without talking to your provider.
Some medications need to be tapered. A quick video visit can tell you the safest approach.

Before you start

Have your current medications and relevant history nearby. If you are helping a family member, let them decide who should be in the conversation. If you may be having a medical emergency, call 911 or go to the nearest emergency department.